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Pinnacle Cleaning 585-334-1990 2170 Hylan Dr. Rochester NY 14623 Since 1980
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Our mission is to provide "A totally outstanding, 'Red Carpet' service experience!" We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible. |
| Welcome to rochestercarpetcare.com, the internet home of Pinnacle Cleaning. We have made an effort to have as many REAL (not "photo shopped" from other sites) pictures and videos of jobs we have completed for our clients in the Rochester area. We have been taking care of our clients since 1980. |
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How to
Select a Professional Carpet Cleaning Company For the best results in selecting a professional carpet cleaning firm, consider the following questions: DO THEY HAVE GOOD REFERENCES? Unfortunately the cleaning industry is filled with uneducated, uninformed and sometimes downright unscrupulous companies. Pinnacle Cleaning is considered by many as one of the most reliable companies in the area. We are referred my the most seasoned Floor Covering Experts, Interior Designers, Realtors and many other Professionals. Our reputation insures that you can trust our company to provide you with "A totally outstanding service experience!" WHAT KIND OF EXPERIENCE DO THEY HAVE? Pinnacle Cleaning has cared for the finest carpets and rugs since 1980. We are experienced in all types of fibers and soiling conditions, no matter how unique they may be. We are experienced in various methods of cleaning. Pinnacle Cleaning is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we have the knowledge and experience to take care of it. ARE THEY WELL EDUCATED IN THEIR FIELD? Sadly, many companies in our industry don't invest in educating themselves in their field. Pinnacle Cleaning is committed to the highest standards of education and training, in the cleaning industry. Our company is continually involved in a number of educational processes. Each staff member is thoroughly trained, that's a minimum standard. In addition, our firm is certified by the IICRC. Never use a firm that isn't. We hold a Master Cleaning Technician designation (the highest available), and several other levels of designations. DO THEY GUARANTEE THEIR WORK? Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will come back to your location, no charge, no obligation, to make things right. If you are still not impressed we will offer a refund. We want you to be 100% satisfied. WHAT KIND OF SYSTEM DO THEY USE? The equipment that a firm uses is incredibly important. Many cleaners use outdated equipment with components that do not work properly. At our company you can be assured that we use only the highest quality, recently advanced, state-of-the-art equipment on the marked today. The systems we use will maximize soil and spot removal without over wetting the carpet or fabric. You can expect your carpet to look, feel and smell refreshed. DO THEY UNDERSTAND CUSTOMER SERVICE? Our mission is to provide "A totally outstanding, red carpet, service experience!" We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible. DO YOU GET WHAT YOU PAY FOR? Never select a cleaning based solely on price. A low priced service could actually damage you floor or fabric, costing you more in the long run. Pinnacle Cleaning charges more that other companies because high quality carpet cleaning will extend the life of your investment and care for your carpeting in a way that will save you money in the long run. DO THEY USE TOP QUALITY PRODUCTS? Our vans are stocked with only the very best products from top manufacturers. We refuse to use discount products that tend to leave sticky residues behind and can discolor the carpet. You can be assured that our products are safe for your carpet, the consumer and both the indoor and the outdoor environment.
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Contact Us At pinnclean@aol.com
See More Videos on our other pages News, Coupons & Specials (Click To View A Printable Version) Our Standard Carpet Cleaning Service Includes... Free Pet Odor Treatment Have Pets Gone Wild On your Carpet? Pet Urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it is in an almost "neutral" state which means it is easier to remove when it is fresh. Once it dries, it turns "alkaline" and becomes more difficult to remove. If left for days or weeks, depending on the fabric or floor type, it will permanently change the dye structure therefore causing permanent staining. This means that no one can guarantee complete removal of all urine spots. Please consult with your technician if you have questionable urine spots on your carpet. To Prevent permanent staining in the future, clean urine spots immediately by blotting with a white terry cloth towel of plain white paper towels until no moisture is transferred. To clean the spot either get our Special Spot Remover, mix 1 part white vinegar to 2 parts water and massage (don't rub) into the spot with a white terry cloth towel. Once you have "flushed" as much of the urine out as possible, blot with dry cloths until dry to the touch. If you have a small extraction machine, flush with fresh water until spot is removed. *DO NOT USE OVER THE COUNTER, GENERAL SPOTTERS OR EXTRACTION DETERGENT . |